Netviewer Review  

Netviewer Review- Facts, Company Profile, Product Description,  Benefits, Drawbacks, Customer Comments, and Personal Review 

Facts & Company Profile

Netviewer ® is a German based web conferencing company.  Its drive is to help move more meetings to be done through the internet.  The company was founded by the current chairman of the board, Dr. Andreas Schweinbenz in 2001.  Its services are used by 15,000 corporations and medium sized companies in over 50 countries.    

They promote their services through the website, netviewer.com.   

Netviewer ® has won a number of awards over the years including the Winmag Pro Editor’s Choice Award in the May 2008 edition and the Network Computing magazines award in 2008 for being the reader’s choice for IP user application for year 2008. 

***For more information on our top picks for web conferencing, click on Adobe Acrobat Connect Pro® Review or Central Desktop ® Review.*** 

Product Description 

Net viewer ® has three product offerings: Personal Edition, Business Edition, and Enterprise Edition.  The personal edition is more tailored to smaller business and the business edition is tailored more for to medium sized businesses.  The Enterprise Edition is the most extensive and is most suited to larger sized companies.  The main distinction between the services is from the personal edition with the business and enterprise editions.  The personal edition has fewer features, such as not having application selection, monitor to see what other viewers are seeing, system diagnostics, whiteboard, voip, session planner, recordings, user and profile manager options, and a billing module.  However, it does come at a lower price tag.   

The company offers monthly rental costs of the service that are set to various contracts with the least restrictive contract being 6 months. 

Benefits 

• Has different product offerings small, medium, and larger businesses. 
• Established company with customers around the globe. 
• Offers secure form of communication suitable to interact with most firewalls. 

Drawbacks 

• Sign you to 6 month or 12 month minimum contracts. 
• Website setup is a little confusing to customers. 
• Company’s focus tends to still be more towards Europe. 

Customer Comments 

Here, are some snippets of comments made by customers of this company’s product: 

“We think Netviewer is a great tool for remote support…”  Actual User Seattle Forum 

Personal Review

Net viewer ® is an excellent web conferencing company that offers quality services to its customers.  It has options available for small and medium sized businesses which sets it apart from some other companies that focus only on larger companies. However, it also seems to have European-centric focus that may alienate some North American buyers.  For this reason, I think your location places a role in deciding whether this business is best for you.  If you want to visit their website, you can at www.netviewer.com.  However, I would suggest looking at other companies first if you are focused in the United States. 

***For more information on our top picks for web conferencing, click on Adobe Acrobat Connect Pro® Review or Central Desktop ® Review.***