Web Ex Review  

Web Ex Review- Facts, Company Profile, Product Description, Benefits, Drawbacks, Customer Comments, and Personal Review  

Facts & Company Profile 

Web Ex ® also known as Cisco WebEx ® is a web conferencing software program.  The company was founded in 1995 by Subrah Iyar and Min Zhu and sold to Cisco Systems ® in March of 2007.  This product is sold through the website, http://www.webex.com. 

***For more information on our top picks for web conferencing, click on Adobe Acrobat Connect Pro® Review or Central Desktop ® Review.*** 

Product Description 

The WebEx ® service offers phone conferencing and easy and effective desktop sharing.  The service runs $69 a month and $59 a month if you use a prepaid plan.  This allows for unlimited meetings, recording capabilities, and up to 25 participants.  The service also comes with free VOIP calling.     

Benefits 

• Offers unlimited meeting plan with free VOIP Calling. 
• Recognized name supported by large advertising budget. 

Drawbacks 

• High cost of service deters use by many customers. 
• Some dispute over services effectiveness with Firefox ® web browser. 
• Some confusion over whether program requires downloading of software to work effectively.   

Customer Comments 

Here, are some snippets from customers who have used this product: 

“…there are a lot more affordable web conferencing solutions out there than Webex…”  Actual User TechSmith Forum  

“My company uses Webex…. The only problems encountered… people sign in right *at* meeting time…discover that they either have no Webex stuff on their machine or outdated stuff. Then they have to get it downloaded and installed.”  Actual User Flyertalk Forum 

Personal Review 

WebEx ® is a well known company that offers a good service.  The present service offering unlimited meetings at a flat cost is good; however, the high price point will scare a number of customers away.  Some customers really enjoy the features of their service, but they also have a number of former customers who left unsatisfied.  For this reason, I would recommend you avoid their service unless you can get a discounted price making it more affordable. Link: www.webex.com.

***For more information on our top picks for web conferencing, click on Adobe Acrobat Connect Pro® Review or Central Desktop ® Review.***